Refund Policy
A 20-day money-back guarantee on digital purchases of Floating Notes, no questions asked.
20-Day Money-Back Guarantee
Your satisfaction is our priority. We offer a 20-day money-back guarantee on all digital products purchased through our extension. If for any reason you are not completely satisfied with your digital purchase, you may request a full refund within 20 days of the purchase date – no questions asked.
How to Request a Refund
- Contact Us: Initiate your refund by contacting our customer support team through our Support page (which opens the Customer Portal). Please include your order number and, optionally, the reason for requesting a refund, though you are not required to provide one.
- Processing Your Refund: Once we receive your refund request, we will process it in 7 days. The refund will be credited back to the original method of payment. Please note that the timing of the refund appearing on your credit or bank statement can vary based on the policies of the payment provider.
Additional Information
We are committed to ensuring that our customers have a positive experience with our digital products. If you have any questions or require assistance, please don't hesitate to contact our support team through our Support page.
Floating Notes is operated by SHIFT LLC, 5, street 17, Argel, Nor Hachn, Kotayk region, 2404, RA. Payments are processed by our third-party billing provider, which acts as the merchant of record for your purchase.